March 9, 2022

Importance and Examples of Good DEI Training

Tammy Li

What is DEI?

DEI stands for diversity, equity, and inclusion. Diversity is the presence of differences among people, whether it’s differences in sexual orientation, age, race, gender identity, or religion. Equity is the practice of ensuring that everyone has equal access to the same treatment and aims to create fairness. Inclusion is the process of making everyone feel valued no matter an individual’s differences from others. Diversity acknowledges the unique aspects that different individuals bring to the table while equity promotes justice and inclusion fosters a sense of belonging for everyone despite these differences.

Why is DEI training important?

Exclusivity runs rampant in today’s social and political climate. Exclusivity in the workplace can decrease employee morale and satisfaction because people do not feel as though they are treated fairly and do not feel as though their work matters or is valued by the organization. Studies have shown that companies with a strong DEI culture report higher numbers of satisfied, content, and trustworthy employees who are more engaged. Happier employees lead to increased productivity and revenue. Additionally, managers who take the time to understand employee needs and gain insight into how a diverse environment can benefit the company improve their leadership skills. Thus, good DEI training benefits employees, managers, and the company as a whole.


How can employees benefit from DEI training?

When individuals feel underrepresented, alone, or isolated in an environment, they cannot perform at their best. Creating a diverse, equitable, and inclusive workplace where different identities are present can tap into employees’ full potential as they feel seen and represented in that space. When employees feel as though their work matters and is valued by others, they will be happier and more productive. Working on a diverse team with members who share similarities with a company’s target market can also help employees better understand their audience. This can lead to innovation and creativity that creates channels to reach the audience in more effective ways, which benefits the organization as a whole as well.


How can managers benefit from DEI training?

Managers and leaders who put in the time and effort to understand what their employees need to feel that they belong and are valued will hone their leadership skills and forge stronger relationships with their employees. When employees see managers actively trying to understand their needs, they will be more willing to collaborate with management. Everyone wants to feel that their input matters and is valuable. Thus, when managers show that they care about employees’ needs and work with their team to create a more inclusive environment, employees will trust them more. Managers and leaders will have better relationships with happier employees who are more engaged and willing to discuss what they need to perform at their best.

Examples of Good DEI Training

When developing a DEI program, companies should consider addressing unconscious bias. Unconscious bias is the result of the involuntary mental shortcuts that the brain makes to help people process information. Individuals’ unconscious biases can often lead to discrimination. Learning about the perceptual and psychological processes that impact individuals’ beliefs about others who are different from them and how these beliefs affect interactions is imperative to eliminating discrimination and creating an inclusive environment. Organizations should also emphasize cultural competency. Educating employees on different cultural norms and customs can help foster an inclusive and respectful environment for diverse and multicultural teams. Addressing unconscious biases and developing cultural competence are components of an effective DEI training program that companies can implement. Effective DEI training can have monumental benefits for a company’s employees, management, and bottom line.

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Thaddeus Resource Center is a 501c nonprofit organization operating in the greater Pomona area dedicated to empowering women and girls. If you are in need of resources from our Resource Center, Homework Hotspot, or Agape House committees please contact us at info@thaddeus.org or call us at (909) 599-2111. For prospective interns, please inquire at the above email or via Handshake.com.

ABOUT THE AUTHOR
My name is Tammy Li and I am a human resources intern at the Thaddeus Resource Center. I currently attend Colorado State University and am pursuing a degree in business administration with a concentration in human resource management.